StoxxPay prioritizes your trust and respects your privacy. Our Privacy Center will help you understand how we use your personal information, and you can also find links to help you exercise your privacy rights and manage your privacy options.
People's trust is our priority and that is why we are committed to their privacy and security. We use the data they trust us to facilitate consumer liquidity and help businesses and economies to stay strong.
We know that you expect convenience, security, and privacy from your experiences when subscribing to financial services programs. To meet your expectations, we make the following privacy commitments to you:
We also have a “Cookie Notice” that explains our practices about cookies, tags, and similar types of online data that we collect. The following supplemental privacy notices provide additional information as required by law:
Important information: Argentina
The personal data subject has the right to exercise the right of access to his/her personal information free of charge at time intervals of at least six months, unless a legitimate interest is accredited according to Article 14, section 3 of Law No. 25.326 or, at any time, of removal or block of all or part of his/her personal information from the database by sending an email to firstname.lastname@example.org. THE AGENCY FOR ACCESS TO PUBLIC INFORMATION (AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA), in its role as the Control Body of Law No. 25.326, has the attribution to address complaints and claims that are brought by those who are affected in their rights by a breach of the current rules on the protection of personal data.
Important information: Australia
StoxxPay is providing the following supplemental information for individuals whose personal information is collected or held by StoxxPay. or any of its Affiliates at a time when the collecting or holding entity has an 'Australian link' within the meaning of the Australian Privacy Law.
If you are one of those people, you can make a complaint to us about a breach of the Australian Privacy Principles using the contract details from StoxxPay's Privacy Notice. We will investigate your complaint and endeavor to resolve any issues to your satisfaction. If we do not adequately respond to your concerns, you have the right to submit a written complaint to the Australian Information Commissioner's Office.
Important information: Brazil
This supplementary privacy notice from StoxxPay provides the additional information required by Federal Law No. 13,709/2018 - General Data Protection Law of Brazil ("LGPD"). These provisions and statements in the StoxxPay Global Privacy Notice explain our practices with respect to Personal Information (term defined in the Global Privacy Notice) in Brazil.
Important information: Canada
StoxxPay collects, uses, and discloses Personal Information for the purposes identified in the StoxxPay Privacy Notice, and for any additional purposes, as required by law, with notice to you and your express or implied consent.
You may be able to take advantage of the tool developed by the Digital Advertising Alliance of Canada to opt out of third-party advertising. Where available, this tool provides a list of parties that may target advertisements based on your online web-browsing activities and the ability to opt out of their use of your information for that purpose. To access the tool, visit https://youradchoices.ca/
Important information: Colombia
This document establishes the personal data treatment policies of natural persons at StoxxPay, in compliance with Law 1581 of 2012 "By which general provisions for the protection of personal data" and its regulatory decrees (or any other norm that regulates, adds, executes, complements, modifies, deletes, or repeals Law 1581 of 2012).
Important information: European Economic Area (EEA)
StoxxPay is providing this supplemental privacy notice to give individuals in the European Economic Area (EEA), the United Kingdom (UK) and Switzerland the additional information required by the EU General Data Protection Regulation and the UK and Swiss equivalents. These provisions, which should be read together with the statements in the StoxxPay Global Privacy Notice explain our practices about data privacy in the EEA, UK, and Switzerland.
本指針は、個人情報の保護に関する法律（平成15年法律第57号）およびその政令・規則等（以下、総称して「個人情報保護法」）が該当する範囲において、当社がStoxxPayのwebサイト、ソーシャルメディアページまたはアプリケーション（以下「プラットフォーム」）上で収集する個人情報および当社 がその他の方法または情報源から収集する個人情報を対象に適用されます。 ただし、StoxxPay特定のサービス、webサイト、アプリケーション、プロモーション。イベント等において、別段のプライバシーポリシーまたは個人情報保護指針等が規定されている場合には、その別段の規定が適用されるものとします。
本指針は、StoxxPay がStoxxPayのWebサイトその他のプラットフォーム上で収集する情報および当社 がその他の方法または情報源から収集する情報に適用されます。
StoxxPay Global Privacy Office
388 Market Street, Suite 1300
San Francisco, CA, 94111
Important information: Taiwan
All capitalized terms not defined herein shall have the same meaning as defined in the Global Privacy Notice.
Other choices with your personal information
All capitalized terms not defined herein shall have the same meaning as defined in the StoxxPay Global Privacy Notice. In addition to the section of "Your Choices" as specified in the StoxxPay Global Privacy Notice, you may also request our provision of duplicate copies of your personal information, and/or to request that we cease to collect, process, or use your personal information.
When your personal information may be used
Your personal information may be used during the longest of the following period: (a) the period when the purposes for collection of the personal information exist; (b) the mandatory record keeping period under applicable laws and regulations (e.g., Business Accounting Act of Taiwan); (c) the keeping period for StoxxPay's operation needs; or (d) the keeping period as agreed in relevant contract or agreement.
Consent To the Collection, Processing and Use of Your Personal Information
Your personal information may be used in the territories or areas where persons authorized to use the personal information as specified in the StoxxPay Global Privacy Notice are located. You have been notified and are fully aware of the contents as specified above and in the StoxxPay Global Privacy Notice, and agree that StoxxPay may collect, process, use and internationally transmit your personal information in accordance with such contents.
Important information: United States
Social Security Number Policy and Sensitive Personal Information Statement
StoxxPay collects U.S. Social Security numbers and other sensitive personal information in the ordinary course of its business. We have implemented reasonable technical, physical, and administrative safeguards to help protect sensitive personal information from unlawful use and unauthorized disclosure. All StoxxPay workers are required to follow these established safeguards, which include the following:
o Access to sensitive personal information is limited to those workers and service providers who have a need to access the information to perform tasks for StoxxPay. Sensitive personal information is only disclosed to third parties in accordance with StoxxPay established privacy and security policy.
o StoxxPay will only disclose sensitive personal information (1) to those service providers, auditors, advisors and/or successors in interest who are legally or contractually obligated to protect them, or (2) as required or permitted by law.
If you have any questions, please contact us at email@example.com.
Important information: California Residents
StoxxPay provides this supplemental privacy notice to provide California residents with additional information required by the California Consumer Privacy Act (the “CCPA”) and other California laws.
At StoxxPay, we are committed to protecting the privacy and security of all personal information entrusted to us. StoxxPay has a Global Privacy Program to help ensure that your information is handled correctly and that your personal information is protected. It also reflects the requirements of privacy laws in all countries and states where StoxxPay operates. Our Global Privacy Notice describes our privacy and security practices in detail.
In the United States, the payment transaction information that StoxxPay collects when operating its credit networks is governed by existing federal financial privacy laws. The CCPA recognizes that such financial information is already protected by federal privacy law, so the CCPA does not apply to this information. StoxxPay's privacy program reflects the sensitivity of the financial and other information that we handle. If you have questions about how we handle your StoxxPay affiliate card details, please visit Additional Privacy Information, and review the section on Card Transaction Data.
Beyond financial information, StoxxPay collects certain information that is subject to the CCPA. The CCPA applies (1) to our marketing data, which we collect when consumers sign up for StoxxPay marketing, attend StoxxPay-sponsored events, or interact with our websites and apps, and (2) to information collected from individuals using StoxxPay (StoxxPay Services) and other StoxxPay secure credit service solutions. This supplemental privacy notice explains our practices for this information covered by the CCPA.
As a global credit services company, StoxxPay does many things. When we act as service providers for card issuers and merchants that are compatible with StoxxPay, we only collect and use personal information as authorized by our contracts with our customers. If you have questions about how these companies handle your personal information, or if you want to exercise your rights, please contact them directly. For example, if you have signed up for cash back or loyalty offers with your financial institution or a merchant, contact that company for more information.
The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you in the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to choose not to sell their personal information¹. CCPA also gives California residents the right to request deletion of their personal information.
For the information that StoxxPay collects subject to the CCPA, this notice describes the categories of information we collect from California residents generally, the sources of the information, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for commercial purposes. StoxxPay does not sell personal information.
As described below, StoxxPay may share personal information with its affiliates² and service providers. We may also disclose personal information to third parties for business purposes as permitted by the CCPA, such as to our auditors, for compliance or security, or in connection with mergers and acquisitions.
We may also share personal information with third parties based on your consent, such as if you sign up for a co-branded marketing program or if you explicitly agree to our use of third-party advertising cookies, as described in our Cookie Notice.
¹ Personal information of children under 16 cannot be sold without affirmative consent. StoxxPay does not sell children’s information. 2StoxxPay’s Affiliates are companies that are directly or indirectly controlled by StoxxPay.—for example, StoxxPay Mexico & Latin America (Bermerz S.A.P.I. de C.V.).
How to Exercise Your Rights
If you are a California resident, you may exercise your rights or authorize another person to act on your behalf by:
Visiting our Privacy Rights Page
Email us: firstname.lastname@example.org
Please do not include sensitive information, such as your account number, in emails.
Mailing us a letter:
StoxxPay Global Privacy Office
388 Market Street, Suite 1300
San Francisco, CA, 94111
Please note that we will need to verify your identity before we can fulfill your CCPA-related request. The information that we maintain is subject to CCPA generally consists of marketing information, we will generally verify your identity using your email address. We will respond to requests using the email address that is associated with the information we maintain.
If you would like to designate an agent, please send an email from your own email address to email@example.com indicating the name and email address of your agent. We will respond to that’s person’s requests using both your email address and the agent’s email address.
Please understand that your rights are subject to some limitations:
StoxxPay collects personal information to deliver offers and promotions and to enable loyalty programs. While we cannot calculate the precise value of your information to us, our offers and incentives generally reflect the value of the relationships that we have with the individuals who participate in the program. We will not discriminate against you if you exercise your rights under CCPA. However, if you ask us to delete your information, you will not be able to receive additional offers or promotions for which the deleted information was needed for program participation. Any offers or promotions sent to you previously will continue to be honored according to their original terms.
While the StoxxPay Global Privacy Program protects all the information we collect and use, some StoxxPay products and platforms have their own privacy notices. These notices reflect the specific company requirements that apply. Please read the privacy notices posted on our sites and platforms when you register.
As a global financial innovation company, StoxxPay fulfills many roles. When we act as a service provider for StoxxPay affiliated banks and card-issuing merchants, we only collect and use personal information as authorized by our contracts with our customers. If you have questions about how these companies handle your personal information, or want to exercise your rights, please contact them directly. For example, if you've signed up for cash back or loyalty offers with your financial institution or a merchant, contact that company for more information.
StoxxPay's Global Privacy Notice can help you find more information about the types of information we process. These links also allow you to exercise your privacy choices. To submit your data request, visit StoxxPay's consumer rights portal. If you have any questions, you can also always contact us.